The Drain Company offers to all our customers a wide range of services with a diversity of skills we strive to extend and improve every day.

We endeavour to offer a service suited to your requirements to achieve the best results possible.


As you might expect, our foundation area of expertise is drainage.

We have gained years of experience in all aspects of drainage and can assist you with any problem you may be experiencing:

  • High pressure water jetting – Clears your drains fast.
  • All blockages cleared – From sinks and toilets to main sewers.
  • Drain descaling to prevent a build-up of scale and debris within your pipework.
  • Planned preventative maintenance programmes – Saving you time and money.
  • CCTV Camera Inspection surveys to identify hidden structural defects which could lead to costly cracks or even a collapsed drain.
  • Using the latest Wincan CCTV technology, we offer a comprehensive survey service and can inspect wastewater network systems. We also provide various solutions from the collection of the inspection data.
  • Relining of drainage systems with NO excavation for minimal disruption.
  • Tree & shrub roots cleared – one of the biggest causes of blockages and structural defects. If left untreated this can lead to collapsed drains.
  • Complete drainage refurbishment & replacement.


It’s no surprise that our advanced knowledge extends to plumbing.

Our team of experienced and qualified plumbers offer a host of professional services including:

  • Renewal of waste pipework – internal & external.
  • Replacing old pipework with new.
  • Burst mains and leak detection.
  • Rectifying any household leak.
  • Full or partial installation of all types of sanitary ware.
  • Repairs and replacement of waste water pumps.
  • Maintenance of unvented systems.

Industrial Cleaning

Industrial cleaning is often put off by businesses because of the perceived downtime and disruption that they think it causes. But large-scale cleaning doesn’t have to be a logistical nightmare.

By choosing a company such as Ideal Response, a schedule of work can be compiled with your exact needs in mind, operating on days and times that suit you – even working through the night where needed.

And as a company who put health and safety at the forefront of everything we do, you can rest assured in the knowledge that every precaution has been taken to keep staff, visitors and the public safe. With vast experience of coordinating road and footpath closures and cordons, no job is too big for us to tackle.

By using industry-leading technology combined with our expertise and specialist knowledge, our outstanding results remain unrivalled. From warehouse and factory cleaning right through to graffiti and fly-tip removal, to high access and confined space cleaning, our schedule of work will ensure minimal disruption without compromising on results.

Whatever your needs, contact us today to see how our industrial cleaning services can help you.

Our industrial cleaning services include:

  • Warehouse cleaning
  • Factory cleaning
  • Brick and stone cleaning
  • Oil Spills
  • Car park cleaning
  • Algae removal
  • Street cleaning
  • Graffiti removal
  • Chewing gum removal
  • Fly-tip removal and clearance
  • High-level cleaning
  • Confined space cleaning
  • Industrial floor cleaning

Pest Control

Are you worried about noises you’ve been hearing above your office ceiling tiles? Have you noticed something out of place in your restaurant? Do you think more than customers have been at the packets of crisps in your pub?

From bustling shops in Victorian terraces in  Clifton to the new build premises of Bristol Harbourside, the busy and varied shops on North Street, to the large car showrooms of Mercedes and Audi at Cribbs Causeway, having a pest problem within your business can have many serious implications.

Health and safety issues, risks to staff and customers,  damage to stock and most importantly,  the potentially fatal risk to your reputation.

Reactive To Your Needs – 24/7

When you discover a problem, you need help fast. We offer same day treatments, and if needed a 24-hour Emergency service.

Septic Tank and Cesspit Emptying

Septic tanks are standalone sewage units that are not connected to the main sewer systems, and therefore require regular upkeep to remain operational.

A cesspit, or cesspool, is a temporary way to store sewage and other waste, and must be cleaned regularly to avoid solid build ups or overflow.

Express Drainage Solutions offer regularly scheduled and competitively priced cesspit / septic tank emptying at a time that suits you, reducing the risk of blocked drains or overflow. Our fleet of tankers are fully equipped to cater for septic/cesspit tank clearance of any size, increasing the functionality of the units and avoiding breakdown, and are qualified to carry out this type of work in line with standards and regulations, such as the Health and Safety Act, The Control of Substances Hazardous to Health Regulations and The Road and Street Works Act.

The frequency of emptying is determined by the capacity of your tank, so get in touch today to discuss your septic/cesspit tank clearance needs and to arrange a regularly scheduled clean.

Crime Scene Cleaning

Once the Police and associated agencies have processed a crime or accident scene they will hand-over to a team of specialists who will clean-up the area, remove any bio-hazard waste and, where possible, restore the area to a safe, clean environment.

Murders, suicides, undiscovered deaths, accidents and terrorism can each leave behind an array of potentially harmful substances or objects that need careful removal. We will handle these situations professionally and respectfully which is why we have been the official Metropolitan Police crime scene and trauma clean-up partner since 2009.

A crime or accident scene frequently results in human blood, bodily fluids & tissue, chemicals, infestations from maggots and flies, plus other dangerous items such as drug-related paraphernalia being left behind. These are all considered to be a potential bio-hazard that must be cleaned-up, removed and disposed of.

Our crime scene and trauma teams are fully licensed by the Environment Agency and trained to secure crime scenes and clean-up of blood, bodily fluids and tissue remnants, fingerprint dust removal and other bio-hazards.

Extreme cleaning is an unpleasant but necessary task, and when the risk to health for all concerned is serious, We have the expertise, knowledge and experience to handle the situation with respect and consideration for the surroundings and the environment, returning the scene to a clean, safe and habitable environment.